If you received your product and believe it to be defective, or it arrives damaged, don’t worry – we will get you taken care of by offering you a replacement. Simply contact via the “Submit a Request” link found at the top of this page within 15 days of your purchase’s delivery date.  Include your order number and any photo evidence you may have showing the damage or defect.

We’re happy to help out!

IMPORTANT: We require physical evidence for any return/replacement requests, so please include this information in your initial email.  This will help our team expedite the process, so we can send you a new, working product as soon as possible.