Product Warranties
We’ve partnered with CPS to offer extended warranties on certain products (purchase required). Please note that warranties are all sales final.
PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
- Full Coverage from Date of Purchase
- 100% Parts and Labor Coverage
- Includes Accidental Damage
- Includes Free Shipping
- 5 Days or Less for Product Repair or Replacement
We’ve partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!
CPS Warranty FAQ: https://www.cpscentral.com/faq2/
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
No, actually it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping.
What’s the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will be reimbursed for what you paid for the product minus shipping and tax.
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. For the Repair Plan, you are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
Is my product covered if it’s stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a deductible?
Zero dollar deductible for the Replacement Plans and the Repair Plans.
What happens if my product breaks?
You can contact CPS directly to file a claim in three ways:
- Online at www.cpscentral.com and click the “File a Claim” button
- Via email at cs@cpscentral.com
- Call in toll free at 800-905-0443
Returns
My Product is Damaged or Defective; How Do I Return It?
If you received your product and believe it to be defective, or it arrives damaged, don’t worry – we will get you taken care of by offering you a replacement. Simply contact via the “Submit a Request” link found at the top of this page within 15 days of your purchase’s delivery date. Include your order number and any photo evidence you may have showing the damage or defect.
We’re happy to help out!
IMPORTANT: We require physical evidence for any return/replacement requests, so please include this information in your initial email. This will help our team expedite the process, so we can send you a new, working product as soon as possible.
Refunds
Many of the deals on our site have an All Sales Final Policy due to the fact that they are heavily discounted and are only available for a limited amount of time.
The Refund Policy will always be stated in the TERMS section of the deal page. The only exception to this policy is for UNCLAIMED/UNREDEEMED courses, apps & software. You can find more information on the Redeemed Course, Apps & Software Refund Policy HERE.
Be sure to review the Refund Policy before making your purchase and feel free to contact our team at any time for questions regarding your order!
Once a course, apps & software is CLAIMED or redeemed it is NO LONGER eligible for a refund.
Unredeemed courses, apps & software are eligible for refunds within 15 calendar days of the purchase date in the form of store credit.
Terms and Conditions:
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- Please note that some promotions will adhere to ‘All Sales Final’ policy.
- Exceptions and exclusions may apply.
If you have any other questions or concerns, please do not hesitate to contact us again! any additional questions or concerns, please feel free to contact one of our Support Heroes through the “Contact Us” link found at the top of this page. We’re always happy to help!
Once a course, apps & software is CLAIMED or redeemed it is NO LONGER eligible for a refund.
Unredeemed courses, apps & software are eligible for refunds within 15 calendar days of the purchase date in the form of store credit.
Terms and Conditions:
- Please note that some promotions will adhere to ‘All Sales Final’ policy.
- Exceptions and exclusions may apply.
Any additional questions or concerns, please feel free to contact one of our Support Heroes through the “Contact Us” link found at the top of this page. We’re always happy to help!